Other Employer Services
Please visit this page often as we update it with Computer Based Training (CBT) videos on how to use the Employer Services Portal. To view the videos in full-screen format, mouse over the video and click the multi-arrow box in the lower right corner of the video. To return to your normal screen, click the Esc button on your keyboard. You may also click the "V" in the lower right corner of the video to view on our Vimeo site.
CBT topics are listed below each video, along with a PDF transcript.
Table of Contents: Other Employer Services
- How Do I Record a Death Notification?
- How Do I Report the Death of an Active Employee in an Enrollment File?
- Death Notice (transcript)
- How Do I Certify a Retirement Request?
- How Do I Certify a Service Purchase Request?
- How Do I Certify an Employee Refund Request?
- Employer Certification (transcript)
- How Do I View Messages from the RSA?
- How Do I Submit a Question to the RSA?
- Message Center and Question Center (transcript)
- How Do I Navigate Employee Demographics?
- How Do I Update Demographic Information?
- How Do I Update Enrollment Information?
- How Do I Add a New Employee?
- How Do I Report the Death of an Active Employee in an Enrollment File?
- Search Demographics (transcript)
- How Do I Look Up an Employee’s Information?
- Employee Information (transcript)
- How Do I View the Employer’s Information?
- Employer Information (transcript)
- How Do I Generate a Report?
- Reports (transcript)
Also check our Frequently Asked Questions
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