Website Policies for the Retirement Systems of Alabama

Updated January 25, 2019

Disclaimer

The information provided on this website is only intended to be general summary information to the public. It is not intended to take the place of either the written law, RSA Board or administrative policies, or applicable regulations. Although an effort is made to assure the accuracy and completeness of the information provided on this website, the RSA makes no express or implied warranty as to the accuracy, adequacy, completeness, legality, reliability, or usefulness of the information. The RSA provides this information and all online services on an “as-is” basis.

The automated language translator may not provide a 100% accurate or fluent translation of this site and may make fairly basic mistakes and contain errors in their translation that a human translator would not.

If you have questions or comments about this site, please contact RSA's Webmaster.

Accessibility Policy

RSA aims to provide for its members and employees, as well as to the general public, a website that is available to the broadest possible audience.  To that end, RSA is committed to ensuring access to RSA’s websites regardless of an individual’s physical or developmental abilities.

Accessibility Guidelines

RSA uses the Web Content Accessibility Guidelines version 2.1 (WCAG 2.1) as its goal for accessible RSA and PEEHIP websites on the www.rsa-al.gov domain.  These guidelines establish standards of accessibility for information in a web page or web application, including information such as text, images and sounds, as well as code or markup that defines architecture and presentation of web and online content.

Responsibilities

RSA’s Communications Division is responsible for the procurement, development, and/or maintenance of the RSA and PEEHIP websites.  The Communications Division is responsible for using its best efforts to ensure that each piece of web content created, edited, or maintained on an RSA or PEEHIP website complies with this policy.  The Communications Division must promptly report web accessibility complaints regarding content to the RSA Legal Division, and the two divisions will collectively work to address any complaints to the best of their abilities.

RSA has designated Deborah Kirk, Assistant Director of Communications, as Accessibility Coordinator.  To contact the Accessibility Coordinator in order to find out more information about RSA’s Accessibility Guidelines or to make RSA aware of an issue with website accessibility, please call 334-517-7190 or e-mail communication.correspondences@rsa-al.gov.

Policy Review and Updates

RSA plans to evaluate the RSA and PEEHIP websites on a regular basis to review compliance with applicable standards and will continue to integrate feasible accessibility standards as new technologies emerge.

Resources

The following is a list of websites used as resources for our Accessibility Policy and updated web design and usability.

Security Policy

Please read the RSA’s Security and Privacy Objectives to learn our policies regarding website security, electronic correspondence, solicitation of personal data, web linking, translation services, and website use disclaimer.

HIPAA/PEEHIP Privacy Statement

Please read the HIPAA Notice of Privacy Practices to learn how your medical information may be used and disclosed by PEEHIP and how you can get access to this information. The policy also describes your privacy rights and the Plan’s responsibilities.

Notice of Non-Discrimination and Language Access Services

Discrimination is Against the Law

The Public Education Employees’ Health Insurance Plan (PEEHIP) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PEEHIP does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

PEEHIP:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, or other formats); and
  • Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact our 1557 Compliance Coordinator, at 1-877-517-0020. If you believe that PEEHIP has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Public Education Employees’ Health Insurance Plan, 201 South Union Street, Montgomery, Alabama, 36104, Attn: 1557 Compliance Coordinator, 1-877-517-0020, 1-877-517-0021 (fax), PEEHIP.Info@rsa-al.gov (email). You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Section 1557 Compliance Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 1-800-537-7697 (TDD). Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.

Multi-Language Interpreter Services

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-517-0020.

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
1-877- 517-0020 번으로 전화해 주십시오.

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-877-517-0020.

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-877-517-0020.

ﻣﻠﺣوظﺔ: إذا ﻛﻧت ﺗﺗﺣدث اذﻛر اﻟﻠﻐﺔ، ﻓﺈن ﺧدﻣﺎت اﻟﻣﺳﺎﻋدة اﻟﻠﻐوﯾﺔ ﺗﺗواﻓر ﻟك ﺑﺎﻟﻣﺟﺎن. اﺗﺻل ﺑرﻗم .877-517-0020-1 Arabic:

 German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-517-0020.

French: ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-877-517-0020.

Gujarati:   �ના: જો તમે �જરાતી બોલતા હો, તો િન:�લ્ક ભાષા સહાય સેવાઓ તમારા માટ ઉપલબ્ધ છ. ફોન કરો 1-877-517-0020.

Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-877-517-0020.

Hindi:     ध्यान द�:  य�द आप िहंदी बोलते ह� तो आपके िलए मुफ्त म� भाषा सहायता सेवाएं उपलब्ध ह। कर�। 1-877-517-0020 पर कॉल

Laotian:      ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-877-517-0020.

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-877-517-0020.

Portuguese: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1- 877-517-0020.

Turkish: DİKKAT: Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz. 1- 877-517-0020 irtibat numaralarını arayın.

Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-877-517-0020 まで、お電話にてご連絡ください。

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