Log In and Registration
Please visit this page often as we update it with Computer Based Training (CBT) videos on how to use the Employer Services Portal. To view the videos in full-screen format, mouse over the video and click the multi-arrow box in the lower right corner of the video. To return to your normal screen, click the Esc button on your keyboard. You may also click the "V" in the lower right corner of the video to view on our Vimeo site.
CBT topics are listed below each video, along with a PDF transcript.
Table of Contents: Log In and Registration
- How Do I Navigate the New Employer Services Site?
- Navigating the New Employers Services Site (transcript)
- How Do I Navigate the Home Screen?
- Navigating the Home Screen (transcript)
- How Do I Log In for the First Time?
- How Do I Log In to the Employer Self-Service Site?
- How Do I Logout?
- Registration and Logging In (transcript)
- How Do I Manage My Account When ESS Times Out?
- How Do I Manage My Account When I Forget My User ID?
- How Do I Manage My Account When I Forget My Password?
- How Do I Manage My Account When My Password Expires?
- User Account Maintenance, Part 1 (transcript)
- How Do I Change My Password?
- How Do I Change My Pin?
- How Do I Change My Security Questions?
- User Account Maintenance, Part 2 (transcript)
- How Do I Add a Payment Account?
- How Do I Edit a Payment Account Nickname?
- How Do I Delete a Payment Account?
- How Do I Add an Office Location?
- How Do I Edit an Office Location?
- How Do I Delete an Office Location?
- Administration Menu, Part 1 (transcript)
- How Do I Add a Contact Person?
- How Do I Edit a Contact Person?
- How Do I Delete a Contact Person?
- How Do I Override Primary Contact for Contact Type?
- How Do I Add a New User?
- How Do I Edit a User?
- How Do I Deactivate a User?
- How Do I Reset a User’s Password?
- How Do I Reset a User’s Pin?
- Administration Menu, Part 2 (transcript)
Also check our Frequently Asked Questions
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