Teleconsultation

All PEEHIP members enrolled in the PEEHIP Hospital Medical Plan Group #14000, VIVA Health Plan, or UnitedHealthcare Group Medicare Advantage (PPO) Plan have access to teleconsultation benefits as described below:

PEEHIP Hospital Medical Plan Group #14000 Teladoc®

You have access to U.S. board-certified doctors through video or phone visits 24 hours, 7 days a week, 365 days a year. Use this service when you are considering the ER or urgent care center for non-emergency issues, when on vacation, or in the middle of the night. There is NO COPAY to the member when using Teladoc®! Reach Teladoc® by calling 855.477.4549 or online at www.teladoc.com/alabama, on your mobile device at www.teladoc.com/mobile or www.facebook.com/teladoc.

VIVA Health Plan (HMO) Teladoc® 

You have access to U.S. board-certified doctors through video or phone visits 24 hours, 7 days a week, 365 days a year. Use this service when you are considering the ER or urgent care center for non-emergency issues, when on vacation, or in the middle of the night. There is a $25 copay to the member when using Teladoc® for medical services and a $40 copay to the member when using Teladoc® for behavioral health services. Reach Teladoc® by calling 800.TELADOC (835.2362) or online at www.teladoc.com.

Humana Group Medicare Advantage (PPO) Plan  

Speak to specific doctors using your computer or mobile device. There is NO COPAY to the member when using this benefit for medical or behavioral health. Reach PEEHIP's Humana customer service by calling 800.747.0008, or go online at your.humana.com/PEEHIP.

Hospital Medical Plans (Active and non-Medicare-Eligible Retired Members)

BCBS (PPO)

Benefit Teladoc
Availability Nationwide 24/7/365: phone, web, and mobile app
Video/Telephonic Video and telephonic consults available
Needed for Sign Up Member ID card along with basic identifying information
Cost Medical: $0, Behavioral Health: N/A
Website www.teladoc.com/alabama
Phone 855.477.4549
Apps Apps available on App Store or Google Play
Doctor Types PCP, pediatrician, family medicine
Conditions Treated cold, flu, allergies, bronchitis, UTI, respiratory infection, sinus, and more

VIVA Health (HMO)

Benefit Teladoc
Availability Nationwide 24/7/365: phone, web, and mobile app
Video/Telephonic Video and telephonic consults available
Needed for Sign Up Member ID card along with basic identifying information
Cost Medical: $25, Behavioral Health: $40
Website www.teladoc.com/
Phone 800.TELADOC (800.835.2632)
Apps Apps available on App Store or Google Play
Doctor Types PCP, pediatrician, family medicine
Conditions Treated cold, flu, allergies, bronchitis, UTI, respiratory infection, sinus, and more

Medicare Advantage Plan (Medicare-Eligible Retired Members)

Humana (PPO)

Benefit MDLIVE
Availability Nationwide 24/7/365: phone, web, and mobile app
Video/Telephonic Video consults available via computer/smartphone/tablet; telephonic consults available
Needed for Sign Up Member ID card along with basic identifying information
Cost Medical: $0, Behavioral Health: $0
Website your.humana.com/PEEHIP
Phone 800.747.0008 Customer Service gives step-by-step instructions to access Virtual Visits
Apps Apps available on App Store or Google Play
Doctor Types PCP, pediatrician, family medicine, behavioral health
Conditions Treated cold, flu, allergies, bronchitis, UTI, respiratory infection, sinus, behavioral health, and more