Off-Site Counseling

The ERS is pleased to offer Individual Counseling Appointments for members in various areas around the state for your convenience. These twenty-minute, one-on-one appointments with our retirement experts give you an opportunity to discuss your personal situation.

Topics covered include:

  • ERS Retirement Benefits including your retirement estimate
  • RSA-1 Deferred Compensation Plan

How to register:

  1. Complete the Off-Site Counseling Service Request. Remember, you must be registered to attend and please list two meeting site choices on the form.
  2. Mail your completed form to the address on the form.
  3. Your spouse is welcome to attend with you.
  4. If you have any questions, please email us at
  5. You will receive a confirmation letter four weeks prior to your session.
  6. To cancel your appointment, let us know by contacting the ERS Appointment Coordinator at 334.517.7413 or 877.517.0020.

Information about appointments:

  • You must be registered to attend.
  • Registration is on a first-come basis, do plan ahead.
  • Fax reservations accepted.

2020 Appointment Schedule:

All off-site counseling appointments have been canceled until further notice. Please check back for updates.