No matter when you are planning to retire, counselors are available to counsel you by phone and answer questions you have concerning your account. The RSA counselors are on duty Monday – Friday, 8 a.m. – 5 p.m., except for state holidays.

If you choose to come to Montgomery to meet with a counselor in person, please call 877-517-0020 to set up an appointment.  Other than holidays, our office hours are 8 a.m. – 5 p.m. Monday through Friday.

If you are within 3 years of retirement eligibility and live out of town, you may arrange a 20-minute appointment with a counselor at one of our field sites.  A Retirement Counseling Appointment Request form must be completed and mailed to:

No appointments outside of the Montgomery office will be made without receipt of the Retirement Counseling Appointment Request. No phone or fax registrations are accepted.

2010 Schedule - all dates are currently filled. The 2010-2011 TRS Field Appointment Schedule will be posted early August 2010.