The Retirement Systems of Alabama

Member Services

Member Services is the RSA's newest division. It was created to provide benefit services for our members in one location. Member Services includes the:
	RSA Contact Center
	RSA Counseling Center

RSA Contact Center 877.517.0020 or 334.517.7000
	All incoming calls are answered by a Member Services Representative. That's right! No more listening to voice recorded menus or searching for the correct person or department.

	Member Services Representatives will assist you with your benefit questions and direct you to other RSA employees if necessary.

RSA Counseling Center
	All counseling appointments at the RSA Headquarters building must be made through the RSA Counseling Center. It is very important for RSA members to meet with our ERS, TRS, PEEHIP or RSA-1 counselors before making decisions about retirement and/or health care coverages.

	Advantages of making an appointment[pdf]
	Making a counseling appointment[pdf]
	Map and Directions[pdf]

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